Delivery Process
The product range includes heavy wash basins & water closets, etc., which may take an overall time of 10-15 days to get delivered depending upon your location and availability of the product. In some cases, the delivery process can take extra time and you may need to pay some special delivery charges also which will be notified in advance.
Toll Charges/Entry Tax/ State Tax
During the return of the product, all Toll Charges/Entry Tax/ State Tax are incurred by the customers.
Discount
Products purchased under sale or heavy discount options are not eligible for change / return.
Repayment or Money Back Policy
We thank you for shopping at Bathoutlet.in. We will ensure that your shopping experience is a satisfactory one. While we work hard to ensure that you get the best quality products every single time you shop at Bathoutlet.in, still there may be some unfortunate times when you get the damaged or defected item which you may want to return or replace.
Replacement
In case you have received a damaged or defective product, you need to inform us within 24 hours for a replacement request. You need not pay the extra cost incurred in this process. However, the terms and conditions are subject to the availability of the stock. In case we are not able to replace your product within stipulated time, you will receive a full refund from our side in the form of gift vouchers or refund amount to account as per customer request.
Cancellation Charges
No cancellation charges need to be paid if the order is cancelled before shipped. But you cannot decline an order after it has been shipped. You will be liable for all the costs involved in both dispatch and return shipping if you fail to inform our customer care about the cancellation of your order within the above-mentioned time frame.